Questions to Ask Before You Hire an Office Cleaning Company

What should you look for in a commercial cleaning service? If you're ready to hire a professional, take a look at the questions you should ask before you hire an expert office cleaner.

What Type of Schedule Do You Offer?

Flexibility is key to a successful office cleaning routine. Your busy office is filled with employees and clients. You don't want a cleaning crew to interrupt morning meetings, conference calls, or appointments with customers and clients. As you explore possible cleaning service options, consider:

• Do your customers choose their own hours? Ask the cleaning contractor if you can pick the hours for service. This allows you to set up a schedule that's specific to your office's individual needs.
• Do you offer overnight services? You want a clean office. But you don't want your clients to watch the cleaning process happen. If your office closes in the evening, ask if the contractor provides overnight services.
• Do you offer weekend services? If overnight services aren't an option, ask the contractor if they offer weekend cleaning appointments to avoid customer contact.

Along with these questions, ask the contractor how long they'll need to clean your entire office. This can help you to schedule services around your company's meeting or appointment schedule.

What Services Do You Offer?

Now that you know when you can schedule an appointment, you can turn your attention to the services the cleaning contractor offers. These may include:

• General office cleaning. This type of basic service varies by provider. It's the most basic service and may include dusting, vacuuming, or surface disinfecting. Ask your would-be cleaning company what their general or basic service option includes for more details.
• Carpet cleaning. Does your office's flooring have extensive mud, water, or other damage? Some contractors offer specialized services such as steam cleaning and carpet extraction.
• Grout cleaning. Your office's kitchen or bathroom may have tiles that require special attention. If mold, mildew, or other debris have taken over the grout surfaces, you need a professional cleaner to restore the shine.
• Green cleaning. Do you prefer organic cleaners and natural products? Some professional services offer green cleaning options.
• Tile or stone cleaning. Tile and stone flooring requires special care. A cleaning contractor can remove marks and keep your office's floors in top shape.

Even though these are popular cleaning services, your business may have additional needs. Discuss the office cleaning options with your contractor of choice and make sure they offer everything you need. This streamlines the cleaning process and eliminates the need to hire multiple companies to maintain your office.

Who Do You Hire?

While the services a contractor provides are essential to your office's maintenance routine, you also need to know who the cleaners are. A high-quality cleaning service's employees should:

• Have experience. You want the cleaning job done right the first time. This takes experience and expertise. Ask the company how much and what types of experience their employees have. While there's no magic number, the cleaners should have at least some professional experience.
• Have a background check. Don't expose your office or staff to theft. Make sure everyone who enters the building has the proper background checks.
• Have a professional attitude and appearance. If the cleaning crew will work during your regular business hours they should act and look like professionals. Ask the company if they provide their staff members with uniforms or have a dress code in place.

If your office has a specialty need, such as green cleaning or carpet water extraction, the employees should have extensive experience with these activities. Ask the company for customer references to verify the employees' abilities.

Do you need professional office cleaning help? Contact Janitorial Services Atlanta for more information.